These Terms & Conditions (“Terms”) govern your use of the Invocit platform (the “Platform”), operated by Eaglessoft, trading as Invocit (“Invocit”, “we”, “us”).
By creating an account or using the Platform, you (“Customer”, “you”) agree to these Terms. If you do not agree, you may not use the Platform.
Invocit is a cloud-based e-invoicing and business administration platform provided as Software-as-a-Service (SaaS). It enables you to manage invoices, proposals, credit notes, purchases, contacts, products, payments and related business processes. Optional features include Peppol e-invoicing and OCR-based document processing.
Features are described on https://www.invocit.com. The Platform remains the property of Eaglessoft at all times.
Belgian law governs these Terms. The competent courts of Brussels have exclusive jurisdiction, without prejudice to your right as a consumer to submit a dispute to a competent court under mandatory legal provisions.
You must be at least 18 years old and provide accurate information. If acting on behalf of an organisation, you must have authority to bind it to these Terms.
Before using the Platform, you must accept these Terms, our Privacy Policy (https://www.invocit.com/privacy-policy) and our Cookie Policy (https://www.invocit.com/cookie-policy). Acceptance is recorded with timestamp, IP address and browser information.
You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorised access. We cannot create or modify user credentials on your behalf.
Access is provided through subscription plans described at https://www.invocit.com/pricing-plans-affordable-invoicing-software-invocit/. Plans may include free trials, free plans with limited features, and paid monthly or annual subscriptions.
Price increases are communicated in advance. You may cancel before the increase takes effect.
Subscription invoices are issued electronically via Peppol (where available) or email. You are responsible for maintaining a valid delivery address. Payment is due within the period stated on the invoice.
You may change your plan from within the Platform. Changes follow your billing cycle.
The Platform is for managing your business administration, invoicing and related financial processes.
You may not:
Violations may result in immediate suspension or termination.
API usage is subject to documented rate limits and these Terms.
You may invite others to your account. You are responsible for their actions, their role configuration, their compliance with these Terms, and any necessary agreements between you and them (including GDPR obligations).
All data you enter and documents generated are your exclusive property. We do not claim rights over your data and only access it to provide the service, comply with law, or on your instruction.
You may export your data in standard formats at any time during your subscription.
The Platform (software, design, interfaces, documentation, trademarks) is the exclusive property of Eaglessoft. Your subscription grants a non-exclusive, non-transferable, revocable right to use the Platform. No source code access is included.
Suggestions and feedback may be used to improve the Platform without compensation.
We make commercially reasonable efforts to keep the Platform available, but do not guarantee uninterrupted availability.
Planned maintenance is communicated in advance where reasonably possible, scheduled during off-peak hours. Emergency patches may be applied without notice.
Availability may be affected by emergency maintenance, hosting provider issues, force majeure (Section 13) or account suspension due to non-payment.
We continuously improve the Platform and may add, modify or remove features. Significant changes are communicated in advance.
Support is included with paid subscriptions, available on business days via [email protected]. Self-service documentation is maintained within the Platform.
Support personnel have no access to your account data by default. If access is needed for a specific issue, we ask your explicit permission, which you can grant and revoke at any time from the Platform settings.
During trial: Stop using the Platform at any time. Contact [email protected] to delete your account.
During subscription: Cancel via the Platform or [email protected]. Access continues until the end of your billing period. No refunds for unused time. A confirmed order is binding.
We may suspend or terminate access if you:
Contact [email protected] for immediate account deletion.
The Platform substantially conforms to the features published on https://www.invocit.com. We make commercially reasonable efforts to resolve defects promptly.
To the extent permitted by law:
Claims must be submitted in writing within a reasonable period after you discover the issue, to Eaglessoft at Excelsiorlaan 31, 1930 Zaventem, Belgium or [email protected].
Your use is subject to our Privacy Policy (https://www.invocit.com/privacy-policy) and Cookie Policy (https://www.invocit.com/cookie-policy).
When you process personal data of your contacts through the Platform, you are the Data Controller and Invocit is the Data Processor. See Privacy Policy, Section 5.
Neither party is liable for failure or delay caused by circumstances beyond reasonable control, including natural disasters, pandemics, war, terrorism, government actions, infrastructure failures, cyberattacks, labour disputes, or third-party supplier failures.
We may modify these Terms. Significant changes are communicated at least 30 days in advance. Continued use after changes take effect constitutes acceptance. Changes required by law take effect immediately.
The Platform is a business-to-business service. The 14-day consumer withdrawal right under EU Directive 2011/83/EU does not apply to B2B contracts. If consumer protection regulations apply in your jurisdiction, we comply with them.
[email protected] — Eaglessoft, Excelsiorlaan 31, 1930 Zaventem, Belgium — +32 456 735 966
